Common Questions Answered
Getting Help Beyond This Page and What This Page Covers.
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While you are here
How do I set a session time limit?
When you set a session limit, the system logs you out automatically after that many minutes of play. If the timer runs out while you are in the middle of a spin or hand, the round finishes normally, then you are kicked out. You can log back in immediately, but each new session resets the timer.
Can I get help in Bahasa Melayu?
Both English and Bahasa Melayu. The channels listed here are Telegram and Live Chat.
What is the minimum deposit?
The minimum deposit is RM30 for all payment channels. Any amount below that will not be accepted by the system. Deposits can be made in multiples of RM10 above that floor, so RM40, RM50, and so on are all fine.
Which studios are available?
Titles at Manu888 come from Playtech, JDB and Evoplay and others.
Does a deposit cost anything?
Any charge comes from the payment channel, not from the site, and it is shown at the cashier before the transfer is confirmed. ShopeePay and Bank transfer each set their own.
How long do withdrawals take?
Most withdrawals are processed within 24 hours once your request is approved. After processing, e-wallet transfers usually arrive in 15–30 minutes, while bank transfers may take up to one working day depending on the receiving bank's speed.
Getting Help Beyond This Page
If your question is not covered below, the quickest way to get a reply is through the live chat widget at the bottom of the lobby. The team there speaks English and Bahasa Malaysia and can answer account-specific queries in minutes. You can also browse the general help menu inside the site, which covers technical issues, responsible gambling tools, and bonus terms in more detail. For personal account matters such as locked balance or ID upload problems, live chat is the best option.
What This Page Covers
This page answers the eight questions players ask most often about using the platform. Whether you are curious about how funds move, what rules apply to bonuses, or how to control your play time, the answers are laid out plainly below. Every answer is written to give you the facts directly, without extra fluff. If you cannot find what you need here, the live chat team is available around the clock inside the lobby to handle anything specific to your account or session.
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